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EMS Launch new CRM system

Working with our Partners Criterion we have now launched our new CRM system called ‘CATO’ for all employees to utilise in managing our clients from their initial engagement, and the ongoing life-cycle management.

 

Myles Duncan King from Criterion attended our offices to implement and train users. The introduction of this bespoke Customer Relationship Management system will assist EMS in providing a quality, on time, auditable service to our clients.

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